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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What to Do After a Fire

8/30/2023 (Permalink)

A home damaged by fire Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.

Below are things home and business owners can do after experiencing a fire in a property. 

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets. 
  • Keep your hands clean so as not to further soil upholstery, walls, and woodwork. 
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas. 
  • If the electricity is off, empty your freezer and refrigerator and prop its doors open. 
  • Clean and protect chrome with light coating of petroleum jelly or oil. 
  • Wash houseplants on both sides of leaves. 
  • Change HVAC filter. 
  • Tape double layers of cheesecloth over air registers. 

To address the rest of the fire damage to a property, you’ll want a team of highly trained specialists who have the necessary equipment that can get your property back to preloss condition. Call us today at 586-480-2400.

Vandalism and Graffiti

8/29/2023 (Permalink)

Vandalism in a building Vandalism and graffiti can be very upsetting.

Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner. 

SERVPRO® will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Our highly trained technicians can offer the following services: 

  • General cleaning and graffiti removal 
  • Brick, stone, and concrete cleaning 
  • Odor removal and deodorization 
  • Debris removal 

If you experience vandalism damage or unwanted graffiti on your residential or commercial property, SERVPRO® of West Sterling Heights can help get your property back to preloss condition. Call us today at 586-480-2400.  

Sewage and Toilet Overflows

8/28/2023 (Permalink)

A sewage overflow Sewage backup should be considered an emergency and dealt with as quickly as possible.

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment are necessary to safely clean this type of contamination. 

There are three major types of contaminated water. SERVPRO® will inspect any contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business. 

The three types of contaminated water are: 

Category 1: "Clean Water" 

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants. 

Category 2: "Gray Water" 

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow. 

Category 3: "Black Water" 

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth. 

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are water damage restoration specialists with specific training and expertise to safely restore your home or business. 

Air Duct Cleaning for Your Home

8/27/2023 (Permalink)

Dirty air ducts Make it a priority to inspect the ductwork of your home or business.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business. If your HVAC has been operating for some time without attention, it could be circulating one or more of the following: 

  • Dust 
  • Pollen 
  • Odors 
  • Dirt and debris 
  • Other contaminants 

SERVPRO® professionals routinely inspect the heating, ventilation, and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe. 

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system. 

The benefits of servicing your HVAC unit include: 

  • Helps to restore peak energy efficiency. 
  • May help to eliminate offensive odors. 
  • Helps reduce the potential for mold growth. 

Cleaning Up Fire Damage

8/27/2023 (Permalink)

Damage from a kitchen fire Fire and smoke damage can be the most devastating things to happen to your home.

Fire and smoke damage can be the most devastating things to happen to your home. Once the fire is put out and everyone is safe, it is important to act quickly on cleaning up the damage.

The first 48 hours after a fire can make the difference between restoring versus replacing your property and personal belongings. Our SERVPRO® team can help prevent fire damage from creating long-term problems. We provide timely response with mitigation services after firefighters extinguish the fire and work through the project to completion, including removing smoke and soot removal to contents. These services help to ensure your property, belongings, and memories are restored to preloss condition when possible.  

We understand that after fire damages your home, you may be feeling confused, stressed, and more than a little vulnerable. Our technicians will treat your family with empathy and your home with great care. Our main goal is to help your family or property as fast and efficiently as possible. Call our team today at 586-480-2400 if you need assistance with fire damage. 

Storm Damage Services

8/27/2023 (Permalink)

Building after a storm Heavy rainfall can lead to damage to your home or business.

Heavy rainfall can lead to damage to your home or business. SERVPRO® of West Sterling Heights wants local residents to know that when a storm damages your property, our highly trained professionals will respond to cleanup and restore your property to pre-damage condition. Below are just some of the services SERVPRO® can provide during large storm events. 

  • Emergency Contact 24/7  
  • Inspection and Damage Assessment  
  • Water Removal and Water Extraction  
  • Drying and Dehumidification Services  
  • Cleaning and Repair  
  • Odor Removal  
  • Restoration  

When water damage strikes, a fast response is critical. Our ability to immediately respond to a storm emergency helps to minimize the damage and the cleaning and restoration costs. If you’re experiencing water damage from a storm, call SERVPRO® of West Sterling Heights at 586-480-2400. 

Always Prioritize Safety as You Grill

4/18/2023 (Permalink)

Chicken on a grill. The risk of a grill fire is there every time you light yours up.

For us, enjoying summer is all about getting outside with family and firing up the grill, but safety is key to making sure this stays a fun activity. Grilling dangers are something many people do not discuss, but as with any open flame, the risk of a grill fire is there every time you light yours up. Fortunately, a bit of prevention goes a long way.

It is reported by the U.S. Fire Administration that grill fires occur at least 5,700 times every year, making them more prevalent than many realize. But grilling can be a fun and safe activity if you follow the proper fire safety protocols when you do it.

Keep Grilling Fun, Safe and Fire-Free

  • Create a safe zone around your grill. It is convenient to place your grill in a spot close to your home but giving yourself plenty of surrounding space is important in case of flare-ups. Three feet is the recommended distance to have around your grill, free from wood, siding or any other flammable materials.
  • Clean your grill grates often. By keeping your grill grates clean, you can keep the temperature inside your grill steadier and reduce the chances of a sudden fire starting. Built-on food particles can get extremely hot when the grill is in use, even suddenly igniting in some cases. A quick scrape after each grill session can go a long way in reducing this danger.
  • Never leave the grill unattended. There is no safe way to ever leave a grill unattended, even if the lid is closed. Fires only take a second to start, so your best bet to circumvent damage is by always being nearby with a fire extinguisher just in case. Even for a quick break, it is best to have someone take over your grill station to keep a vigilant eye out.
  • Inspect the grill regularly. The components of a grill are not made to last forever, and even if you are using yours regularly, you never know when something could finally give out. Before you ever light your grill, do a visual inspection to make sure everything looks like it is in good shape and there are no areas that could lead to a gas leak on your connectors.

Protecting Your Garden During Rainstorms

4/18/2023 (Permalink)

Plant propped up on stick in garden. Although our gardens love a nice rain shower, too much rain can be harmful to all the plants.

Although our gardens love a nice rain shower, too much rain can be harmful to all the plants. After all the hard work you have done to manage your garden, do not let heavy rainstorms ruin it! Follow these tips to protect your garden during heavy storms:

Before Rainstorm:

  • Remove damaged limbs and shoots – Removing dead limbs and shoots from your plants will help make them more streamlined and will reduce snapping and tangling.
  • Add compost and mulch – Adding a couple of inches of compost to the top 8 to 12 inches of soil will help with drainage.
  • Support taller plants – Push wooden or metal support into the ground and tie taller plants to it. This will help keep them stable against rain and strong winds.
  • Drainage – Make sure there is a proper runoff that tilts away from your garden and make sure it is not blocked. Water collecting in your garden can be damaging to your plants, possibly drowning them.

During Rainstorm:

  • Cover your most delicate plants – Use a waterproof tarp to cover your most fragile plants during heavy rainstorms. Make sure that the covering is not blocking water from draining because it can cause other plants to drown.

After Rainstorm:

  • Check your vegetable roots – Once the rainstorm has stopped, make sure there are no exposed roots following soil erosion. If there are exposed roots, cover them with soil or compost before they dry out.
  • Check your pots and planters – Pots and planters can easily become flooded if the drainage is blocked. Check them before, during and after rainstorms. You can always cover pots and planters if necessary.
  • Pull weeds up by hand – The moist soil after rain means you are much more likely to retrieve the whole root without it snapping or breaking.

Need more tips? Go to The Plant Guide for more information on maintaining your garden during severe weather.